Accessible Seating

Notice: At this time our lobby elevator is Out of Service. Escalators are available to access 1st and 2nd balcony. Wheelchair seating is available for patrons on main level. We apologize for the inconvenience.


The Northern Alberta Jubilee Auditorium is wheelchair accessible on the Main Floor and First Balcony Levels only. There is no wheelchair access to Second Balcony. Patrons with limited mobility can access the building via both the main doors facing north on 87th avenue and the southeast parkade entrance facing south.

Accessible seating is available in the following sections:

  • Main Floor, Right Centre, Row CCC
  • Main Floor, Right Centre, Row A
  • Main Floor, Right and Left Centre, Row Y
  • 1st Balcony, Right and Left Centre, Row K


Wheelchair patrons and their companions are required to have tickets to each performance. Please be sure to request a wheelchair accessible seat and a companion seat when purchasing tickets. Standard ticket prices apply for all performances.

Accessible parking is available in the parkade located on the southeast end of the building. There are also four additional spaces available on the north side near the main entrance. Patrons can be dropped off at the main or east entrance ramps.

The Northern Alberta Jubilee Auditorium does not provide wheelchairs to its patrons.

Assisted Listening Devices

At the Jubilee, we have two assisted listening devices to choose from to help enhance your experience.

Stethoscope Model:

Regulate volume through a switch on the bottom front.

The most popular model can be used by everyone who does not have a hearing aid.  If a patron has a hearing aid they will need to remove the aid or use the Lopp Pack System model.

Loop Pack System:

Consists of two parts: a receiver and the listening device loop; these are generally used by patrons who have hearing aids.

The receiver hangs around the neck; regulate volume through a switch on the bottom front. 

With the Loop Pack System, one of two listening device loops must be attached to the receiver to bring the sound to the patron.

The loop goes around the neck – sound waves transmit up to the hearing aid.

Service Dogs

Individuals are welcome to bring service dogs to the Jubilee Auditorium. Service dogs on duty are recognized by a Service Dog Identification Card which verifies that an individual and their service dog have protected public access rights in Alberta. Service dog owners should carry their card with them at all times when in public.