The Southern Alberta Jubilee Auditorium is wheelchair accessible on the Main Floor and First Balcony Levels only. There is no wheelchair access to Second Balcony. Patrons with limited mobility can access the building via the north entrance.
Accessible seating is available in the following sections:
- Main Floor, Right Centre, Row CCC
- Main Floor, Right Centre, Row A
- Main Floor, Right and Left Centre, Row Y
- 1st Balcony, Right and Left Centre, Row K
Wheelchair patrons and their companions are required to have tickets to each performance. Please be sure to request a wheelchair accessible seat and a companion seat when purchasing tickets. Standard ticket prices apply for all performances.
The Southern Alberta Jubilee Auditorium does not provide wheelchairs to its patrons.
It is recommended that patrons with accessibility needs use the parking stalls in the surface lot or adjacent to the North Entrance Doors. While there are parking stalls for patrons with accessibility needs in the Jubilee Auditorium Parkade, these stalls provide access to AUArts only. Patrons should note that the indoor route from the Parkade to the auditorium contains stairs which may be a barrier.
Handi-Bus parking is available on the northwest side of the building or wheelchair patrons may be dropped off at the main doors.
Assisted Listening Devices
At the Jubilee, we have two assisted listening devices to choose from to help enhance your experience.
Regulate volume through a switch on the bottom front.
The most popular model can be used by everyone who does not have a hearing aid. If a patron has a hearing aid they will need to remove the aid or use the Lopp Pack System model.
Loop Pack System:
Consists of two parts: a receiver and the listening device loop; these are generally used by patrons who have hearing aids.
The receiver hangs around the neck; regulate volume through a switch on the bottom front.
With the Loop Pack System, one of two listening device loops must be attached to the receiver to bring the sound to the patron.
The loop goes around the neck – sound waves transmit up to the hearing aid.
Individuals are welcome to bring service dogs to the Jubilee Auditorium. Service dogs on duty are recognized by a Service Dog Identification Card which verifies that an individual and their service dog have protected public access rights in Alberta. Service dog owners should carry their card with them at all times when in public.